INFO

RETURNS & EXCHANGES

EACH ITEM IS MADE SPECIFICALLY FOR YOUR ORDER. FOR THIS REASON, ALL SALES ARE FINAL. RETURNS OR EXCHANGES ONLY VALID UNDER CERTAIN CONDITIONS, IF IN RELATION TO POOR QUALITY OR CRAFTSMANSHIP. CONTACT US BY EMAIL WITHIN 10 DAYS OF RECEIVING ITEMS TO ENQUIRE ABOUT ANY ISSUES WITH AN ORDER.

PROCESSING TIME

PROCESSING TIME BEFORE ORDERS ARE SHIPPED IS 1-3 DAYS. THIS IS TO ALLOW TIME FOR THE ITEMS TO BE CREATED. EXCLUDES SUNDAYS. DURING BUSY TIMES OR ON RARE OCCASIONS, SLIGHTLY MORE TIME COULD BE REQUIRED. YOUR PATIENCE IS APPRECIATED.

SHIPPING OPTIONS

AUSTRALIA-WIDE DELIVERY CURRENTLY REMAINS THE ONLY DELIVERY OPTION. ALL ORDERS ARE PACKED WITH CARE AND SENT WITH TRACKED SERVICES VIA AUSTRALIA POST. FLAT-RATE DELIVERY COST - $4.99, OR FREE ON ORDERS OVER $29.

SHIPPING TIME

ORDERS ARRIVE WITHIN 2-7 BUSINESS DAYS. EXPECT DELAYS, PARTICULARLY DURING THIS TIME. WE ARE NOT ACCOUNTABLE FOR, OR IN CONTROL OF ANY DELAYS. YOU WILL BE ABLE TO TRACK ORDERS WITH A PROVIDED TRACKING NUMBER IN THE SHIPPING CONFIRMATION EMAIL.

OUT OF STOCK ITEMS

VARIES BETWEEN PRODUCTS. CONTACT US FOR AN ESTIMATE IF YOU WOULD EVER LIKE TO KNOW ABOUT AN OUT-OF-STOCK ITEM.

PRODUCT SIZING

RINGS - VISIT THE RING SIZING PAGE

BRACELETS - ALL BRACELETS MEASURE 16.5CM.

NECKLACES - ALL NECKLACES MEASURE 32CM + A 6CM EXTENDER.